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Unsolicited Kudos and Testimonials - 5

Hi Roland,

The mugs that I ordered arrived today. I wanted to say that I am very impressed with the quality of the mugs and with the reproduction of the artwork - both exceeded my expectations. Furthermore, the service and web-site instructions are first-rate. The recipients were delighted with their gifts and I would have no hesitation in recommending your company to anyone who asks. Indeed, I am already wondering what design I will try next. - Thanks again. - With Best Wishes, Peter Whittaker, Associate Professor of Emergency Medicine. - Aug 12, 2005.

I would like to order 3 11-oz coffee mugs. I have a picture for wrap-around 3x8". We got mugs from you before and loved them. The picture, to the best of my knowledge is 300x300 pixels and is 5.96 MB. Will that go? thanks Kim - Sept 06, 2005

It looks great. Thanks for all your help. I can hardly wait to give it to the intended recipient. Jerome Greenberg - Sept 20, 2005

This is not to order a mug, but to THANK YOU for the fabulous job you did on the mugs that I ordered! They couldn't be more perfect; they are exactly as I imagined that they would and should be. They arrived yesterday afternoon in perfect condition -- and my husband declares that his coffee tastes better using them than it ever has before! Many thanks! Jane Perry-Camp - Sept 23, 2005

I recieved it today--THANK YOU ITs perfect. Traci Kessler - Sept 26, 2005

Your service is absolutely outstanding! I can't believe how easy and fast dealing with you has been. Emily Tannen - Nov 11, 2005

I ordered my mug on a Thursday and got it on Monday!!! And it was EXACTLY what i wanted. Even though I had never visited the site before, I was e-mailed back promptly and assisted with my request.

I just wanted to let you guys know that I have already shared my good experience with friends and recommended the site to them!

Thanks for making my request so easy and for doing a fantastic job! Jessica Laird - Nov 22, 2005

Thank you, for the prompt response to my order / requests. I am extremely happy with the results. All 38 recipients should be pleased with their Christmas gifts. Again, thanks for doing a great job. Garry D. Monhollen - Dec 03, 2005

I got the mugs yesterday. They look great. Thank you. Darrin Gustafson - Dec 05, 2005

Received the mug I ordered today - it is PERFECT! Thank you so much for the help in processing the order, not having done this before I wasn't sure how the final product would look. I am very happy with the result; this is going to make a great Christmas gift. Thanks again. Happy Holidays, Pat Collins - Dec 05, 2005

I received the coffee mug I ordered from you on Saturday! It is Great! Thank you so much! This gift is very special. My ex-husband has been sober for 19 years, and I thought this would be a great way to congratulate him. It came out wonderful...Thank you so much! Doni - Feb 06, 2006
I received my mug today and I just wanted to send a big THANK YOU! It looks beautiful, even better than I expected, and you really sent it so fast! Keep up the good work! Iza - Feb 12, 2006

I LOVED my sample mug. I would like to order 6 more mugs, exactly like my sample mug. Do I have to go through the whole order process again, or can you just use the information and credit card # already provided??!!

Thanks so Much - Michelle Button - March 13, 2006

I received the 4 mugs...and my first comments are:

1) superior packaging

2) Very clean mugs...all look quite nice...
C. D. E. - March 17, 2006

Dear Sir or Ma'am:

I received my test mug today, and it looks great. I would like to proceed with the rest of my order. Please provide instructions on what I need to do to have the other mugs made.

Note that my only complaint (a minor one) is that the text and graphic are a little too close to the handle, leaving a lot of white space. If it is easy to slightly move the text and graphics away from the handle, that would be much appreciated. Regards, John Clay - March 21, 2006

Received the mugs! They are GREAT! Thank you very much! ... I"ll definitely order more mugs in the future, e.g., my son's soccer team. They are the perfect gift (and are useful) and really capture a perfect event/occasion. Thanks! Theresa Ibla - March 24, 2006

Thank you for the beautiful mug. It is perfect and my father loves it. Thanks, Leah W. - April 05, 2006

Hi Gift Mugs!

Ordered from you about two years ago - phenomenal work. Need to order again for a friend with a law firm. Want "Scales" on one side of mug with attorney name beneath and on back of mug want the name of the law firm. How do I go about it? - Karen D. Williams, April 07, 2006

Thank you for this wonderful contest and I would also like to thank you for all the hard work you put into making your site so wonderful. I always enjoy my visits here and the ease of using your site is the best I've seen. I know we often don't take the time out to thank you but I think your site is great! - Sharon McCloud, April 27, 2006

Roland, The mugs arrived today and as usual they look great. They were packed very well and as far as I can tell they all came through fine. I do have one comment and it's not really coming as a complaint but for your benefit. Somehow I never received an email stating that the order was complete and was being shipped so I had no tracking info either. I was going to email you on Monday asking about the status but the four boxes arrived this morning. Something fell thru the cracks but it turned out OK. Chuck Sweeney - April 30, 2006

Note our Reply (for information only:
Thank you for your e-mail and we're very happy to hear that your mug order arrived on schedule.

You where sent four (4) e-mails, one for each package, directly from FedEx the day your mug order was shipped. It is very possible that your spam manager deleted these tracking e-mails from FedEx automatically, or that you deleted them as spam when they arrived at your e-mail address.

Please remember that all tracking information is sent directly from the shippers web site and hence will not have our giftmugs e-mail as sender.

We ourselves mark as "friend" all web sites that send tracking information, such as FedEx, UPS, USPS and others.

We hope that this answers your question as nothing "fell thru the cracks" from our side....as far as we know.

Please contact us, should you have further questions. Thank you.

I am ordering two more, these are for my daughters, Lisa and Debra. The last two you sent for Jeanne and I came out great. Thanks, Steve - May 27, 2006

I just wanted to thank you for my order I placed last week for 2- 15oz mugs (kellyfinal.bmp). I ordered mugs from your company about 3 years ago as a gift for my husband's military promotion and they turned out beautifully- still our favorite morning coffee mugs!! And these recent mugs are just as wonderful. They are a gift for a friend with her new business' logo on them, and I know she will love them!

I just have one suggestion. On the mugs I ordered for my husband, you had actually printed on the mug's bottom, your company name/website and the suggestion to hand wash the mug to preserve its beauty. However, on my most recent order, that same information is on a paper label on the bottom. Just as a tip for continued advertising after numerous washings, it might be more beneficial to have your information permanently on the mug.

Thanks again for another great job. I will continue to use your website for special gifts, and refer friends and family to you as well!

Sincerely, Erin Roof - May 31, 2006

THANK YOU!!!!!

I really appreciate all your efforts with this. Scott Y. - June 02, 2006

Hi!

Forgot to tell you the mug came on time the other day and it's perfect. Just wanted to say thank you very much for your quick attention to this and i look forward to doing business with you again in the future....with much more notice next time! Best Regards, Scott Y. - June 08, 2006

I originally ordered 6 mugs in October of 2005. I took a chance and didn't order a sample mug, and I was very happy with the results.

Last Wednesday I sent you an e-mail about ordering 6 more. By the following Monday, they were in my hands! And this is all the way across the country, with no expedite fee. I am truly amazed.

Your web ordering proceedure is a little convolute for an original order, but considering what you have to do and what you offer, I can understand it. The intructions are complete, and anyone that owns a computer should be able to follow them. The rest of the web site is very interesting and informative, and I have spent a lot of time on it.

Thank you for a great product, and for the excellent service. Everyone who sees the mugs is very impressed. Dale D. Worden - June 13, 2006

I received the sample mug and it looks great!! Thank you for your patience with me!! I would like to order between 12 & 36 of the same mug. Please advise prices on 12--18--24--30 & 36.

Thanks,.....Mike - July 20, 2006

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